Here at we collect personal data from potential and existing customers, we are committed to keep this data safe and secure.


Types of data we collect:

Names, addresses (email and physical) and phone numbers etc, this is collected and processed in accordance with the data protection act 1998 and subsequent legislation (GDPR).  We use this information to provide our services to you. And we process this information to allow us to contact yourselves and provide details of our services to you and to fulfill our legal obligations.

From time to time we may need to obtain information from third parties about you this only applies where it is necessary to provide our services to users and as permitted by law, 

We act a data controller and undertake to protect your information in a manner that is consistent with the requirements of the data protection act / General Data Protection Regulations (GDPR). We will take a number of reasonable measures to ensure the security and integrity of your data. 

The legal basis for processing your data is contractual (as defined on the ICO website) for potential customers and legal obligations (as defined on the ICO website) for all customers who either sell a vehicle to us or buy a vehicle from us. 

We do not process or store any special categories of personal data or process any personal data for marketing purposes. We ask for or process any credit card information.

All data is retained for a period, which reflects our needs to provide a service to you as contracted and to meet legal, statutory and regulatory requirements. (usually 7 years for contractual or legal obligations and up to 6 months for an enquiry to sell a vehicle)  This is regularly reviewed and data will be correctly disposed of when no longer required. 


Online – (  

We use a third party service (Google analytics) to collect standard internet log information and details of visitor behavior patterns, we do this to find out the number of visitors in each part of the site, this information is processed, in a way that doesn’t identify anyone, we do not make or allow Google to make any attempt to find out the identities of anyone visiting our websites. 

We use social media to engage with users and our website links to our Facebook, Twitter and Google+pages. We do not keep any specific data that identifies an individual user but hold details of our followers on these platforms.

When you visit our website or any websites hosted by us, the server collects IP addresses to provide security and prevent brute force or malicious attacks. These IP addresses are not linked to any other personal data. The address for our UK data centre is : Reynolds House, 4 Archway, Manchester M15 5RN



The website may contain links to third party websites, these sites have their own privacy policies (including cookie policies) and we urge you to review them and decide yourself if you want to provide them with your personal information. The use of third party websites is at your own risk.  


Our websites us cookies to collect information. This includes information about browsing and behavior patterns by people who access our websites. This includes information about pages viewed, interacted with and the customer journey around our websites. More information is available on our website’s cookie policy. 


Sharing data

In some instances we may share contact details of potential customers to a small number of trusted similar companies (primarily Motorlink and Small Car World Ltd) for the purpose of providing a service to our customers that they have expressed an interest in when we are not able to provide that service. 

The data we obtain from our customers may be shared with the Police, HMRC, DVLA and other relevant organizations in order to fulfill our legal obligations or protect against criminal activities.  


Access to personal information

Under the Data Protection Regulations the data subject has the right to access any of their personal data that we hold and in some instances have that data amended or deleted.  

Email any requests to the Data Protection Officer, at  As long as your data is not required for the completion of a contract or any legal reason it will be removed or amended as requested.  

If you have a complaint regarding personal data either email the data protection officer above or contact the Information Commissioners Office (ICO) details are on their website. 


Document updated – 24/5/2018